Customer Onboarding Executive - Non...

A new Customer Onboarding Executive - Non... role is open at IBV Technologies Private Limited, Raja Park, Jaipur. Great for first-time job seekers. You can earn up to ₹20,000/month. There are 11 open positions.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Sales, International | Marketing | Languages : English

Candidate profile

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Marketing, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Inbound, Sales, International
• Marketing
• Languages: English
• You are polite and patient

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Raja Park, Jaipur, Rajasthan
• Work mode: Office-based
• Vacancies: 11
• Interview: 11:00 AM - 4:00 PM | Monday to Friday
• Shift: 9:00 AM - 5:00 PM | Monday to Friday
• Job type: Full time

Ready to start? Upload your resume and apply to IBV Technologies Private Limited today.