Customer Relationship Management (C...

Looking for a Customer Relationship Management (C... role in Raja Park, Jaipur? IBV Technologies Private Limited is hiring now. You can earn up to ₹20,000/month. 10 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, Domestic, International, Inbound | Marketing | Languages : English

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Marketing, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, Domestic, International, Inbound
• Marketing
• Languages: English
• A polite, customer-first attitude

What you get

You will be paid ₹15,000 – ₹20,000 per month.

Job at a glance

• Job location: Raja Park, Jaipur, Rajasthan
• Openings: 10
• Job type: Part time
• Working hours: 9am to 5pm (Monday to Saturday) | day shift
• Interview: 11:00 AM - 4:00 PM | Monday to friday
• Work mode: On-site

Apply today and take the next step in your career with IBV Technologies Private Limited.