Customer Support -Females Preferred

Join IBV Technologies Private Limited as a Customer Support -Females Preferred in Raja Park, Jaipur. The team is filling 20 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Domestic, Outbound, Inbound, International | Marketing | Languages : English

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Inbound, International, Marketing and Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, International
• Marketing
• Languages: English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Raja Park, Jaipur, Rajasthan
• Vacancies: 20
• Timings: 9:00 AM - 5:00 PM | Monday to Saturday
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by IBV Technologies Private Limited.