Fresher Roles Hiring Japur

A new Fresher Roles Hiring Japur role is open at IBV Technologies Private Limited, Raja Park, Jaipur. The team is filling 11 vacancies. You can earn up to ₹21,000/month. Freshers can apply.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Domestic | Languages : English

Salary and benefits

Salary: ₹15,000 – ₹21,000 per month, based on skills and experience.

Key responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Domestic, English, International
• Good English
• Freshers can apply
• Type: International, Domestic
• Languages: English
• You are patient and polite

Position details

• Job location: Raja Park, Jaipur, Rajasthan
• Vacancies: 11
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Timings: 9:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — IBV Technologies Private Limited reviews applications regularly.