International Blended Customer Proc...

Looking for an International Blended Customer Proc... role in Raja Park, Jaipur? IBV Technologies Private Limited is hiring now. There are 11 open positions. Salary is up to ₹20,000/month.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, International, Sales, Outbound | Languages : English

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with English, Inbound, International, Outbound, Sales
• Female Only
• Good English
• Freshers can apply
• Type: Inbound, International, Sales, Outbound
• Languages: English
• You are patient and polite

Key responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Job at a glance

• Location: Raja Park, Jaipur, Rajasthan
• Vacancies: 11
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: Work from office
• Working hours: 9:00 AM - 5:000 PM | Monday to Friday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by IBV Technologies Private Limited.