International Voice Process Agent

IBV Technologies Private Limited is looking for an International Voice Process Agent to join its team in Raja Park, Jaipur. The pay goes up to ₹20,000/month. The team is filling 10 vacancies. No experience? You can still apply.

Employer’s description

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Outbound, International, Inbound, Domestic | Marketing | Languages : English

What the job involves

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Domestic, English, Inbound, International, Marketing, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Outbound, International, Inbound, Domestic
• Marketing
• Languages: English

Position details

• Location: Raja Park, Jaipur, Rajasthan
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Shift: 9:00 AM - 5:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by IBV Technologies Private Limited.