Telecaller

ICAD Technologies Pvt Ltd is looking for a Telecaller to join its team in Canada Corner, Nashik. You can earn up to ₹15,000/month. The team is filling 2 vacancies. Freshers can apply.

Employer’s description

Telecalling, Handeling Inbound And Outbound Calls, Customer Relations, Providing Enquiry Related Solutions,. Type : Inbound, Outbound | Languages : Marathi, Hindi, English

Eligibility

• No prior experience needed — freshers can apply
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Marathi and Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Marathi, Hindi, English
• You are calm under pressure and patient

What you get

Compensation: ₹12,000 – ₹15,000 per month.

What you will do

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status

Position details

• Work location: Canada Corner, Nashik, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:30 AM - 7:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site
• Openings: 2

Click Apply to send your profile to ICAD Technologies Pvt Ltd. It takes less than a minute.