Bpo Executive

Icici Lombard General Insurance Co Ltd has an opening for a Bpo Executive based in Vashi, Mumbai. You can earn up to ₹18,000/month. The team is filling 10 vacancies.

Note from the employer

-Average Communication Skills In Hindi & English. -Good Thought Process And Convincing Power. -Knowledge Of Insurance Or Sales Is An Added Advantage. - Graduation And Hsc Are Welcome. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic | Languages : Hindi, English

Your responsibilities

As a Bpo Executive, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹12,000 – ₹18,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Quick facts

• Location: Vashi, Mumbai, Maharashtra
• Vacancies: 10
• Timings: 10AM - 7PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Icici Lombard General Insurance Co Ltd.