Customer Success Associate - Marath...

Icici Lombard General Insurance Co Ltd is looking for a Customer Success Associate - Marath... to join its team in Scheme No 54, Indore. Great for first-time job seekers. The team is filling 30 vacancies. Salary is up to ₹23,000/month.

Employer’s description

Position - Customer Support Associate In Indore, Mp. Graduation Is Mandatory. Salary Up To 2.79 Lpa. Freshers And Experienced Can Apply. Fluency In Marathi Is Mandatory. Type : Sales, Domestic, Inbound, Outbound | Languages : Marathi, English

Salary and benefits

Compensation: ₹12,000 – ₹23,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Eligibility

• Open to freshers
• Graduate or equivalent
• Good knowledge of Domestic, English, Inbound, Marathi, Outbound and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales, Domestic, Inbound, Outbound
• Languages: Marathi, English
• You are patient and calm under pressure

Job at a glance

• Work location: Scheme No 54, Indore, Madhya Pradesh
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: Rotational
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Icici Lombard General Insurance Co Ltd reviews applications regularly.