Designation: Customer Relationship ...

Start your next role as a Designation: Customer Relationship ... with Icici Lombard General Insurance Co Ltd in Scheme No 54, Indore. The team is filling 20 vacancies. The pay goes up to ₹19,000/month. Freshers can apply.

Employer’s description

Role: Digital Sales Lead Generation (100% Voice Outbound Calling) Shift Timings: Male: Rotational Shifts (24X7-Including Night Shifts) Female: 7:00 Am 8:30 Pm (9.5 Hours Shift) Location: Indore Requirements: Graduation Mandatory Good Communication Skills In English Strong Convincing Skills Freshers Can Apply Experienced Candidates Welcome.

What you get

Compensation: ₹12,800 – ₹19,000 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: Graduate
• Good knowledge of Hindi and English, Complaint handling, Typing speed and Active listening
• Good English
• Freshers can apply
• Someone customer-first and patient

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.

Job details

• Job location: Scheme No 54, Indore, Madhya Pradesh
• Interview timings: 11:00 AM - 4:30 PM | Monday to Saturday
• Openings: 20
• Employment type: Full time
• Work type: Office-based
• Shift: 7:00 AM - 8:30 PM | Monday to Saturday Any (9.5 Hours Shift)

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