Designation: Customer Relationship ...

Start your next role as a Designation: Customer Relationship ... with Icici Lombard General Insurance Co Ltd in Scheme No 54, Indore. Salary is up to ₹19,000/month. 20 candidates will be hired for this role. No experience? You can still apply.

Employer’s description

Role: Customer Service (100% Voice Inbound Calling) Shift Timings: Male: Rotational Shifts (24X7-Including Night Shifts) Female: 7:00 Am 8:30 Pm (9.5 Hours Shift) Requirements: Graduation Mandatory Good Communication Skills In English Freshers Can Apply Experienced Candidates Welcome. Languages : Marathi

Key responsibilities

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Salary

You will be paid ₹12,800 – ₹19,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of Marathi
• Good English
• Freshers can apply
• Languages: Marathi
• Someone polite and patient

Job details

• Location: Scheme No 54, Indore, Madhya Pradesh
• Working hours: 7:00 AM - 8:30 PM | Monday to Saturday Any (9.5 Hours Shift)
• Employment type: Full time
• Interview: 11:00 AM - 4:30 PM | Monday to Saturday
• Vacancies: 20
• Work mode: On-site

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