Sales Advisor

A new Sales Advisor role is open at Icici Lombard General Insurance Co Ltd, Vashi, Mumbai. The pay goes up to ₹17,000/month. The team is filling 10 vacancies.

In the employer’s words

Designation: Telecaller Process: 100% Voice | Outbound Calling Average Communication Skills In Hindi & English Good Thought Process & Sales Skills Handle Digital & Outbound Sales Calls Interact With Customers Working Hours: 10:00 Am 7:00 Pm 6 Days Working Week Off: Sunday (Fixed) Experienced: Up To 18,000 (In-Hand) | Ctc: 2.75 Lpa. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Sales, Inbound | Languages : Hindi, Telugu

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Domestic, Hindi, Inbound, Outbound, Sales, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Sales, Inbound
• Languages: Hindi, Telugu
• Someone polite and calm under pressure

Key responsibilities

In this role, you will:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.

What you get

You will be paid ₹14,000 – ₹17,000 per month.

Job details

• Work location: Vashi, Mumbai, Maharashtra
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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