Tele Caller

Looking for a Tele Caller role in Sector 70 - Gurgaon, Delhi? Iconic Digital Solutions is hiring now. You can earn up to ₹20,000/month. The team is filling 2 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

Day-to-day work

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: English, Hindi, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and polite

Job details

• Job location: Sector 70 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Iconic Digital Solutions.