Telecaller

Looking for a Telecaller role in Patliputra Colony, Patna? Iconic Dream House is hiring now. You can earn up to ₹20,000/month. No experience? You can still apply.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you will do

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Typing speed, Active listening and CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

Position details

• Location: Patliputra Colony, Patna, Bihar
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Iconic Dream House reviews applications regularly.