Telecaller

Icreate degree college has an opening for a Telecaller based in Kukatpally, Hyderabad. There are 3 open positions. You can earn up to ₹15,000/month.

Employer’s description

We Are Hiring A Telecaller For Icreate Degree College. Candidate Should Have Good Communication Skills And Be Able To Handle Student Inquiries, Explain College Courses And Admission Process, Follow Up With Leads, Maintain Call Records, And Support The Admissions Team. Basic Computer Knowledge Required. Freshers And Experienced Candidates Can Apply. 1 - 2 Years Experience Compulsory. | Type : Outbound, Sales | Marketing | Languages : Telugu, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Marketing, Outbound, Sales, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Sales
• Marketing
• Languages: Telugu, Hindi, English
• Someone patient and customer-first

Salary

You will be paid ₹10,000 – ₹15,000 per month.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Work location: Kukatpally, Hyderabad, Telangana
• Vacancies: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Icreate degree college.