Service Manager

Start your next role as a Service Manager with Icy Aircon Service Center in Korattur, Chennai. The pay goes up to ₹40,000/month. 2 candidates will be hired for this role.

Employer’s description

Over All Handling Of Cro/Admin/Technicians/Helper /Managing Ofical Meeetings An Calls .Will Supervisor Thier Work. 1 - 2 Years Experience Compulsory. | Languages : Tamil, English

Roles and responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Requirements

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with English, Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Tamil, English

Compensation

You will be paid ₹30,000 – ₹40,000 per month.

Job details

• Job location: Korattur, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 2
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Icy Aircon Service Center reviews applications regularly.