Telesales Executive

Join Ideal Global Services as a Telesales Executive in Park Street, Kolkata. 20 candidates will be hired for this role. You can earn up to ₹22,000/month.

Employer’s description

A Telesales Representative Drives Company Revenue By Promoting And Selling Products Or Services Over The Phone. Key Duties Include Contacting Leads, Delivering Persuasive Sales Pitches, Overcoming Customer Objections, And Closing Deals While Maintaining Accurate Customer Records In The Crm. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Marketing | Languages : Bengali, Hindi, English | Preferred Experience In : Real Estate

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Bengali, English, Hindi, Inbound, Marketing, Outbound, Real Estate and Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Marketing
• Languages: Bengali, Hindi, English
• Preferred Experience In: Real Estate
• Someone customer-first and polite

What you get

The salary for this role is ₹15,000 – ₹22,000 per month.

Day-to-day work

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Park Street, Kolkata, West Bengal
• Openings: 20
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ideal Global Services today.