Tele Caller

A new Tele Caller role is open at Ideal Infosis, Dum Dum Road, Kolkata. There are 5 open positions. The pay goes up to ₹25,000/month. Freshers can apply.

In the employer’s words

Need Female Telicaller , Qulificatin - 10Th Pass Duty 10Am To 6.30 Pm Salary - 15K To 25K. Type : Inbound, Domestic | Languages : Hindi

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Domestic, Hindi and Inbound
• Female Only
• No English required
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Hindi
• You are patient and polite

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Dum Dum Road, Kolkata, West Bengal
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: Work from office
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Ideal Infosis reviews applications regularly.