Tele Caller

A new Tele Caller role is open at Ideal Management Solutions, Arumbakkam, Chennai. You can earn up to ₹25,000/month. No experience? You can still apply. The team is filling 20 vacancies.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Domestic, Outbound, Inbound | Languages : Tamil

Pay and perks

Compensation: ₹13,000 – ₹25,000 per month.

Key responsibilities

• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Domestic, Inbound, Outbound, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Tamil
• You are calm under pressure and patient

Position details

• Job location: Arumbakkam, Chennai, Tamil Nadu
• Employment type: Full time
• Work mode: On-site
• Vacancies: 20
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ideal Management Solutions.