Trainer Cum Quality

Looking for a Trainer Cum Quality role in Arumbakkam, Chennai? Ideal Management Solutions is hiring now. The pay goes up to ₹22,000/month.

In the employer’s words

Hiring Trainer Cum Quality For Leading Banks (Collection Process).Male/Female Experience Candidates With Excellent Communication Skills Fixed Salary.Flexible Shift Timing. More Than 2 Years Experience Compulsory. | Languages : Tamil, Hindi, English

Salary and benefits

The salary for this role is ₹18,000 – ₹22,000 per month.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Hindi and Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, Hindi, English

Job at a glance

• Work location: Arumbakkam, Chennai, Tamil Nadu
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ideal Management Solutions.