Receptionist Cum Telecaller

Idealize Advisory Services is hiring a Receptionist Cum Telecaller in Garia, Kolkata. You can earn up to ₹16,000/month. No experience? You can still apply.

In the employer’s words

Need To Call Customers And Fixed Appointment, Followup Of Existing Customers . Collecting Documents From Client Place. Type : Sales | Languages : Hindi, English

Salary

The salary for this role is ₹12,000 – ₹16,000 per month.

What we are looking for

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Sales
• Female Only
• No English required
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• You are customer-first and calm under pressure

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.

Position details

• Job location: Garia, Kolkata, West Bengal
• Shift: 10:00 AM - 7:30 PM | Monday to Saturday
• Interview timings: 03:00 PM - 7:00 PM | Friday to Saturday
• Vacancies: 1
• Work mode: On-site
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Idealize Advisory Services reviews applications regularly.