Telecaller

Looking for a Telecaller role in Sector 69 - Noida, Delhi? Identivetech is hiring now. Freshers can apply. Salary is up to ₹20,000/month.

Employer’s description

Role Overview:We Are Looking For A Proactive And Customer-Oriented Telecaller To Support Our Printer And Photocopier Business Vertical. The Candidate Will Be Responsible For Generating Leads, Following Up With Potential Customers, And Promoting Our Range Of Printing And Photocopying Solutions. Type : Outbound | Languages : English

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English
• Someone calm under pressure and patient

Salary and benefits

Salary: ₹10,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Job details

• Location: Sector 69 - Noida, Delhi, Delhi
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Work from office

Ready to start? Upload your resume and apply to Identivetech today.