Telecaller

Idex-67 is looking for a Telecaller to join its team in Alambagh, Lucknow. You can earn up to ₹12,000/month. The team is filling 30 vacancies.

Note from the employer

Make Outbound Calls To Promote And Sale Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales, Domestic, Outbound, Inbound | Languages : English, Hindi

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Outbound and Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales, Domestic, Outbound, Inbound
• Languages: English, Hindi
• Someone customer-first and polite

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will follow call scripts and update customers on ticket status.

Salary and benefits

You will be paid ₹9,000 – ₹12,000 per month.

Quick facts

• Work location: Alambagh, Lucknow, Uttar Pradesh
• Work type: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Idex-67.