Customer Service Executive

iDirect is hiring a Customer Service Executive in Grant Road West, Mumbai. No experience? You can still apply. The pay goes up to ₹14,000/month. 2 candidates will be hired for this role.

In the employer’s words

Only Helpline. No Sales/Marketing/Targets. Computer Knowledge Necessary. Type : Inbound, Domestic, Outbound | Languages : Punjabi

Day-to-day work

In this role, you will:

• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Share market and competitor feedback with the team
• Prepare quotations and close deals with decision makers

Eligibility

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, Inbound, Outbound and Punjabi
• Female Only
• Basic English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Punjabi
• You are confident and persuasive

Salary and benefits

The salary for this role is ₹10,000 – ₹14,000 per month.

Job at a glance

• Work location: Grant Road West, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Openings: 2
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

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