International Voice Process Agent

Start your next role as an International Voice Process Agent with Ienergizer in Sector 60 - Noida, Delhi. The pay goes up to ₹20,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Verbal communication, Active listening, Complaint handling, Typing speed
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Quick facts

• Location: Sector 60 - Noida, Delhi, Delhi
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1

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