Telecaller

A new Telecaller role is open at ifb Washing Machine Customer care Repair Service Lucknow, Kamta, Lucknow. You can earn up to ₹20,000/month. Great for first-time job seekers.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Open to freshers
• Tenth Pass or equivalent
• Skills: Hindi and English, CRM tools, Active listening, Complaint handling
• Basic English
• Freshers can apply
• A calm under pressure, polite attitude

What you will do

Here is what a typical day looks like:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.

Compensation

You will be paid ₹12,000 – ₹20,000 per month.

Quick facts

• Location: Kamta, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1

Interested? Apply now on BetterJobs with your resume — ifb Washing Machine Customer care Repair Service Lucknow reviews applications regularly.