Tellecaller

Join Iffco Tokio General Insurance, Sector 32 - Gurgaon as a Tellecaller in Sector 32 - Gurgaon, Delhi. You can earn up to ₹25,000/month. 20 candidates will be hired for this role.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Gujarati and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• You are customer-first and polite

Salary

Compensation: ₹20,000 – ₹25,000 per month.

What you will do

As a Tellecaller, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Sector 32 - Gurgaon, Delhi, Delhi
• Job type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 20
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — Iffco Tokio General Insurance, Sector 32 - Gurgaon reviews applications regularly.