Field Collection Executive

A new Field Collection Executive role is open at Ig Techserv Pvt Ltd, Karawal Nagar, Delhi. The pay goes up to ₹28,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Who can apply

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Typing speed, Active listening, Verbal communication, Hindi and English
• Basic English
• More Than 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

What you get

The salary for this role is ₹23,000 – ₹28,000 per month.

Position details

• Location: Karawal Nagar, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Ig Techserv Pvt Ltd.