Field Executive

A new Field Executive role is open at Ig Techserv Pvt Ltd, Shahdara, Delhi. The team is filling 5 vacancies. Salary is up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• You are patient and calm under pressure

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Shahdara, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

Interested? Apply now on BetterJobs with your resume — Ig Techserv Pvt Ltd reviews applications regularly.