Field Executive

A new Field Executive role is open at Ig Techserv Pvt Ltd, Karawal Nagar, Delhi. Great for first-time job seekers. You can earn up to ₹20,000/month. There are 5 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Skills and qualifications

• Freshers are welcome to apply
• Below 10th or equivalent
• Comfortable with CRM tools, Hindi and English, Verbal communication, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone polite and patient

Salary and benefits

Salary: ₹18,000 – ₹20,000 per month, based on skills and experience.

What the job involves

• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.

Position details

• Location: Karawal Nagar, Delhi, Delhi
• Vacancies: 5
• Work mode: Office-based
• Job type: Full time
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Ig Techserv Pvt Ltd reviews applications regularly.