Field Executive

Looking for a Field Executive role in Dwarka, Delhi? Ig Techserv Pvt Ltd is hiring now. Salary is up to ₹20,000/month. Great for first-time job seekers. The team is filling 5 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Verbal communication, Complaint handling, Active listening
• Male Only
• Basic English
• Freshers can apply
• You are customer-first and patient

Job details

• Job location: Dwarka, Delhi, Delhi
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 5
• Job type: Full time

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