Field Executive

Ig Techserv Pvt Ltd is hiring a Field Executive in Seelampur, Delhi. Great for first-time job seekers. 5 candidates will be hired for this role. Salary is up to ₹22,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Domestic

Salary and benefits

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic

Key responsibilities

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Job details

• Job location: Seelampur, Delhi, Delhi
• Work mode: Office-based
• Openings: 5
• Shift: 9:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Ig Techserv Pvt Ltd.