Recovery Executive

Ig Techserv Pvt Ltd is hiring a Recovery Executive in Sector 63 - Noida, Delhi. 5 candidates will be hired for this role. You can earn up to ₹20,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Hindi, English

What you get

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Hindi, English
• A polite, calm under pressure attitude

Job details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Work mode: On-site
• Openings: 5
• Employment type: Full time
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview: 10:00 AM - 4:00 PM | Monday to Saturday

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