Tele Caller

A new Tele Caller role is open at Ig Techserv Pvt Ltd, Sector 64 - Noida, Delhi. Great for first-time job seekers. The pay goes up to ₹12,000/month. 5 candidates will be hired for this role.

Employer’s description

Job Roles And Responsibilities:To Remind Customers About The Pending Dues & Convert Into Collection.Coordination With Inter & Intra Department For Debt Management Support.Regular Follow Ups & Team Co-Ordination, Should Be Highly Enthusiastic, Diligent, And Excellent To Work For Long Tenure.Coordination With Branch Team For Collection Co. Type : Domestic, Outbound | Languages : Hindi, English

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Requirements

• Ideal for freshers starting their career
• Below 10th or equivalent
• Skills: Domestic, English, Hindi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Hindi, English
• Someone polite and customer-first

Pay and perks

Compensation: ₹10,000 – ₹12,000 per month.

Position details

• Location: Sector 64 - Noida, Delhi, Delhi
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based

Click Apply to send your profile to Ig Techserv Pvt Ltd. It takes less than a minute.