Telecaller

Looking for a Telecaller role in Moti Nagar, Hyderabad? IIFL Capital is hiring now. You can earn up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• You will resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Complaint handling, CRM tools, Verbal communication, Active listening
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and patient

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Work location: Moti Nagar, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Work mode: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — IIFL Capital reviews applications regularly.