Customer Support Executive

Ijobz Consultancy has an opening for a Customer Support Executive based in Andheri West, Mumbai. You can earn up to ₹65,000/month.

In the employer’s words

Handle Inbound Calls From Customers In A Professional Manner. Provide Complete Information About Membership Plans, Benefits, And Pricing. Convert Inquiries Into Memberships Through Effective Communication. Assist Customers With Registration, Documentation, And Payment Process. Maintain Accurate Records Of Calls, Inquiries, And Member Details In The. More Than 2 Years Experience Compulsory.

Candidate profile

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with Local market knowledge, CRM, Lead generation, Presentation
• Good English
• More Than 2 Years Experience Compulsory.
• You are target-driven and self-motivated

What the job involves

Your main tasks will be to:

• You will share market and competitor feedback with the team.
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers
• Identify and approach new customers in the assigned territory
• Achieve monthly sales and collection targets
• Build long-term relationships with existing clients

Compensation

You will be paid ₹55,000 – ₹65,000 per month.

Position details

• Work location: Andheri West, Mumbai, Maharashtra
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Friday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office

Click Apply to send your profile to Ijobz Consultancy. It takes less than a minute.