Sales Support Coordinator

Ikamate Hr Pvt. wants to bring on a Sales Support Coordinator for its Punagam, Surat team. The team is filling 30 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Sales

Key responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status

Salary and benefits

You will be paid ₹22,000 – ₹25,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of Sales
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Someone calm under pressure and patient

Job at a glance

• Work location: Punagam, Surat, Gujarat
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 7:00 PM | Monday to Saturday
• Openings: 30
• Work type: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Ikamate Hr Pvt. today.