Telecaller

Ikshana Solis Pvt Ltd wants to bring on a Telecaller for its Mulshi, Pune team. The pay goes up to ₹12,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of Active listening, Verbal communication, Typing speed and Complaint handling
• Basic English
• Freshers can apply
• You are customer-first and patient

Day-to-day work

Here is what a typical day looks like:

• You'll follow call scripts and update customers on ticket status.
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

Compensation: ₹8,000 – ₹12,000 per month.

Position details

• Work location: Mulshi, Pune, Maharashtra
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Apply today and take the next step in your career with Ikshana Solis Pvt Ltd.