Customer Care Executive (Cce) - Inb...

A new Customer Care Executive (Cce) - Inb... role is open at Ileads Auxiliary Services Private Limited, Dalanwala, Dehradun. Salary is up to ₹17,500/month. No experience? You can still apply. There are 30 open positions.

Note from the employer

Hiring For Vkyc Role. Graduate Candidates With Excellent Communication Skills Required. Responsible For Video Kyc Verification, Customer Interaction, And Documentation Checks. Immediate Joiners Preferred. Must Be Confident, Detail-Oriented, And Able To Handle Customer Queries Efficiently. Type : Inbound

Requirements

• Freshers are welcome to apply
• Education: Graduate
• Good knowledge of Inbound
• Good English
• Freshers can apply
• Type: Inbound
• A patient, customer-first attitude

Pay and perks

Salary: ₹15,000 – ₹17,500 per month, based on skills and experience.

Your responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Job details

• Location: Dalanwala, Dehradun, Uttarakhand
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Ileads Auxiliary Services Private Limited.