Customer Care Executive - Jobs In D...

Ileads Auxiliary Services Private Limited wants to bring on a Customer Care Executive - Jobs In D... for its Dharampur, Dehradun team. Great for first-time job seekers. You can earn up to ₹17,500/month. The team is filling 30 vacancies.

In the employer’s words

A Cce Usually Focuses On Handling Customer Interactions, Resolving Issues, And Ensuring Good Service. Candidate Should Be An Immediate Joiner And Must Be Comfortable In Rotational Shifts/ Weekoffs. Type : Outbound, Inbound | Languages : Hindi, English

Day-to-day work

In this role, you will:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You'll resolve queries and complaints with patience and accuracy.

Pay and perks

You will be paid ₹10,000 – ₹17,500 per month.

Skills and qualifications

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, English
• You are polite and calm under pressure

Job details

• Job location: Dharampur, Dehradun, Uttarakhand
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Ileads Auxiliary Services Private Limited. It takes less than a minute.