Inbound Customer Care Executives - ...

Ileads Auxiliary Services Private Limited is hiring an Inbound Customer Care Executives - ... in Race Course, Dehradun. You can earn up to ₹17,500/month. The team is filling 30 vacancies.

Employer’s description

We Are Looking For Cce For Vkyc Process. Candidates Must Have Graduation Degree And Good Communication Skills. Both Freshers And Experienced Can Apply. Candidates Should Be Comfortable For Rotational Shifts/ Weekoffs. Looking For Immediate Joiner. Type : Inbound | Languages : Hindi, English

Candidate profile

• Open to freshers
• Education: Graduate
• Skills: English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Inbound
• Languages: Hindi, English

Roles and responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Salary

Salary: ₹14,000 – ₹17,500 per month, based on skills and experience.

Quick facts

• Work location: Race Course, Dehradun, Uttarakhand
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Ileads Auxiliary Services Private Limited. It takes less than a minute.