Tele Caller

A new Tele Caller role is open at Ileads Auxiliary Services Private Limited, Dharampur, Dehradun. There are 30 open positions. No experience? You can still apply. You can earn up to ₹15,000/month.

Note from the employer

Handled Customer Inquiries, Resolved Issues Efficiently, And Ensured A Positive Customer Experience Through Effective Communication. Managed Inbound/Outbound Calls, Assisted Customers With Queries, And Resolved Complaints While Meeting Performance Targets.

What the job involves

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.

Pay and perks

The salary for this role is ₹10,000 – ₹15,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Verbal communication, Typing speed, CRM tools, Active listening
• Basic English
• Freshers can apply
• A calm under pressure, patient attitude

Job details

• Job location: Dharampur, Dehradun, Uttarakhand
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 30
• Work mode: Work from office
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ileads Auxiliary Services Private Limited.