Trainer

Looking for a Trainer role in Dalanwala, Dehradun? Ileads Auxiliary Services Private Limited is hiring now. The pay goes up to ₹30,000/month. 5 candidates will be hired for this role.

In the employer’s words

Candidate Must Have Inbound Trainer Experience Of Minimum 6 Months To 1 Year. Must Have Good Communication And Leadership Skills. Should Have Previously Worked In A Bpo. 1 - 2 Years Experience Compulsory.

Your responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system

Salary

Compensation: ₹25,000 – ₹30,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Verbal communication, Complaint handling and Hindi and English
• Good English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and polite

Position details

• Work location: Dalanwala, Dehradun, Uttarakhand
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5

Interested? Apply now on BetterJobs with your resume — Ileads Auxiliary Services Private Limited reviews applications regularly.