Telecaller Executive

Join ILM Institute of Technology as a Telecaller Executive in Ameerpet, Hyderabad. 3 candidates will be hired for this role. Salary is up to ₹15,000/month. No experience? You can still apply.

Note from the employer

Acts As The Primary Voice Of A Company, Initiating Outbound Or Handling Inbound Calls To Sell Products, Generate Leads, Provide Customer Support, And Update Client Records. Type : Domestic, Inbound | Languages : Telugu, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: Graduate
• Good knowledge of Domestic, English, Hindi, Inbound and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Telugu, Hindi, English
• You are customer-first and polite

Salary

You will be paid ₹12,000 – ₹15,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Job location: Ameerpet, Hyderabad, Telangana
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 3

Apply today and take the next step in your career with ILM Institute of Technology.