Bpo Telecaller-Malayalam.

Start your next role as a Bpo Telecaller-Malayalam. with Imarque Solutions Pvt. Ltd in Teynampet, Chennai. No experience? You can still apply. Salary is up to ₹17,000/month. 20 candidates will be hired for this role.

In the employer’s words

Handling Call / Queries /Requests Pertaining To Product And Service For Inbound / Outbound Calls Effectively.Complaint Management & Solving Customer Grievances.Applying Process / Product Knowledge In Replying To Customers.Looking For Sales / Collection / Service Background Profiles.Immediate Joiners Are Preferred. Languages : Malayalam, Malayalam

Requirements

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam, Malayalam
• Someone calm under pressure and patient

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Quick facts

• Job location: Teynampet, Chennai, Tamil Nadu
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Imarque Solutions Pvt. Ltd today.