Customer Support Executive-Malayala...

Join iMarque Solutions Pvt. Ltd as a Customer Support Executive-Malayala... in Teynampet, Chennai. There are 30 open positions. You can earn up to ₹18,000/month. Freshers can apply.

Employer’s description

Job Description : Location : Teynampet (Chennai) Openings : 30 Roles & Responsibilities Handling Call / Queries /Requests Pertaining To Product And Service For Inbound / Outbound Calls Effectively.Complaint Management & Solving Customer Grievances.Applying Process / Product Knowledge In Replying To Customers.Looking For Sales / Collection /Service. Languages : Malayalam, Malayalam

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Good knowledge of Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam, Malayalam
• You are customer-first and patient

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Position details

• Location: Teynampet, Chennai, Tamil Nadu
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — iMarque Solutions Pvt. Ltd reviews applications regularly.