Customer Support Executive-Malayala...

iMarque Solutions Pvt. Ltd is hiring a Customer Support Executive-Malayala... in Teynampet, Chennai. There are 15 open positions. The pay goes up to ₹18,000/month. Freshers can apply.

In the employer’s words

Roles & Responsibilities: Handle Customer Complaints, Provide Appropriate Solutions And Alternatives Within Time Limits. Provide Accurate, Valid & Complete Information By Using The Right Methods/ Tools. Identify And Assess Customer Needs To Achieve Customer Satisfaction. Languages : Malayalam

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Malayalam
• Basic English
• Freshers can apply
• Languages: Malayalam
• A patient, customer-first attitude

Salary and benefits

The salary for this role is ₹15,000 – ₹18,000 per month.

What the job involves

As a Customer Support Executive-Malayala..., your work will include:

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• You will follow call scripts and update customers on ticket status.

Quick facts

• Job location: Teynampet, Chennai, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site
• Job type: Full time
• Vacancies: 15
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with iMarque Solutions Pvt. Ltd.