Team Leader

Start your next role as a Team Leader with iMarque Solutions Pvt. Ltd in Agarkar Nagar, Pune. No experience? You can still apply. 5 candidates will be hired for this role. You can earn up to ₹25,000/month.

Note from the employer

Minimum 1+ Year Of Team Leader Experience In Bpo (Preferred). Strong Team Handling & Leadership Skills. Excellent Communication Skills, Target-Oriented & Performance-Driven. Type : Outbound

Pay and perks

The salary for this role is ₹20,000 – ₹25,000 per month.

Requirements

• Open to freshers
• Education: Graduate
• Comfortable with Outbound
• Basic English
• Freshers can apply
• Type: Outbound

Day-to-day work

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Agarkar Nagar, Pune, Maharashtra
• Job type: Full time
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — iMarque Solutions Pvt. Ltd reviews applications regularly.