Voice Process Associate

Join iMarque Solutions Pvt. Ltd as a Voice Process Associate in Teynampet, Chennai. The pay goes up to ₹15,000/month. 25 candidates will be hired for this role.

In the employer’s words

Language - English Or Any Other Regional Language(Tamil, Telugu,) Role & Responsibilities Handle Inbound And/Or Outbound Customer Calls In Fluent English Or Any Other Regional Language. Understand Customer Requirements And Provide Appropriate Solutions.Resolve Customer Queries And Complaints Professionally. Madhu Hr - 9150513774. Languages : English, Tamil

Requirements

• Open to freshers
• Graduate or equivalent
• Skills: English, Tamil
• Basic English
• Good English
• Freshers can apply
• Languages: English, Tamil
• You are patient and polite

Salary

You will be paid ₹13,000 – ₹15,000 per month.

What you will do

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Teynampet, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 25
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Ready to start? Upload your resume and apply to iMarque Solutions Pvt. Ltd today.