Dispatch Manager

Join Imigo World Products Private Limited as a Dispatch Manager in Mangolpuri, Delhi. The team is filling 4 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : Hindi, English

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Candidate profile

• At least 2 years of relevant experience
• Education: 12th Pass
• Good knowledge of English, Hindi and Sales
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Work location: Mangolpuri, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4

Ready to start? Upload your resume and apply to Imigo World Products Private Limited today.